Private Sector Housing

Service Outline

The Private Sector Housing service provides help and support to homeowners, landlords and tenants living in private housing. By providing advice and inspecting properties the service has a key role in ensuring standards of housing in the private rented and owner occupied sectors are maintained.  Key functions of the service are to:

Provide advice and information to homeowners, landlords and private sector tenants

Provide assistance to vulnerable homeowners to help them to repair and improve their home

Carry out regeneration schemes

Help disabled people to remain living in their own home

Encourage owners of empty houses to bring their property back into use

Encourage landlords to improve the physical and management standards of privately rented houses

Promote the private rented sector as a tenure of choice

Provide everyone with the opportunity to live in a Decent home

To support officers in these activities, the ReGS Intelligent Mobile solution provides on site solutions to the:

• Inspection of premises
• Creation of relevant repair maintenance work on site
• Recording of ‘work in progress’ notes and the issuing of instruction documents (schedules of additional works) on site
• Undertaking of interviews and financial assessments for provision of loans and grants, within the customers home

Phase one includes

• Real time premise and service request search and display
• Real time search and maintenance of action diary ,assessments and reminders
• Real time search and maintenance of housing assistance and housing inspections
• Capture digital images and upload them directly into database to be stored with inspection/action
• Generate electronic documents including advice letters and financial assessment pre-populated with system data for review and optional signature capture in the field
• Creation of schedules of workmanship
• Recording of work in progress notes to ensure standards of compliance